Legal Notice

Privacy Policy

Effective date: 1 November 2025
Last updated: 1 November 2025

Igniting Excellence (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, engage with our consultancy and training services, or contact us through any of our digital platforms.

 1. Who We Are

Igniting Excellence is an educational consultancy and design service based in the United Kingdom, working with schools, trusts, and educational organisations to support curriculum design, leadership development, and professional learning.

Data Controller:
Igniting Excellence
Email: steven@ignitingexcellence.education
Website: https://ignitingexcellence.education

We are registered and operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. The Data We Collect

We may collect and process the following types of personal data:

• Identity data: name, job title, and school or organisation.
• Contact data: email address, telephone number, and postal address.
• Technical data: IP address, browser type, and information about how you use our website (via cookies and analytics).
• Communication data: records of your correspondence with us via contact forms, social media, or email.
• Transaction data: details of any services purchased or booked through our website or invoicing systems.

We do not collect any special category data (such as health information or ethnicity) unless you explicitly provide it for accessibility or dietary requirements during events.

3. How We Collect Your Data

We collect data in the following ways:

• When you contact us directly via our website forms, email, or social media.
• When you register for newsletters, webinars, or training events.
• When you purchase services or resources from us.
• Automatically through cookies or analytics when you visit our website.

4. How We Use Your Data

We use your personal data for the following purposes:

• To respond to enquiries and provide requested services.
• To manage bookings, invoicing, and communications.
• To send updates, newsletters, or resources (if you have opted in).
• To improve our website, content, and user experience.
• To comply with legal or regulatory obligations.

We will never sell or share your data for marketing purposes with third parties.

5. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

• Contractual necessity: to deliver consultancy or training services you have requested.
• Consent: where you have subscribed to newsletters or opted in to communications.
• Legitimate interests: to improve our services, maintain relationships, and ensure website functionality.
• Legal obligation: to comply with HMRC and accounting requirements.

6. Cookies and Analytics

Our website uses cookies to improve your experience and analyse traffic. Cookies are small text files placed on your device that help us understand how you use the site.

You can choose to accept or decline cookies through your browser settings. Some website features may not function properly if you disable them.

Analytics data (e.g. via Google Analytics or Webflow insights) is anonymised and used only to assess engagement and improve content.

7. Data Sharing

We only share your personal data when necessary to deliver our services — for example:

• With trusted service providers who host our website or manage analytics.
• With financial or legal professionals for invoicing and compliance purposes.

All third parties are required to respect the security of your data and act in compliance with UK GDPR.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting obligations.

• Enquiry and contact data: up to 2 years after last contact.
• Financial records: up to 6 years to comply with HMRC regulations.
• Newsletter subscriptions: until you unsubscribe.

9. Data Security

We use appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or loss. These include secure cloud storage, password protection, and encrypted communications where possible.

10. Your Rights

Under the UK GDPR and EU GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data (“right to be forgotten”).
• Object to processing or request restriction.
• Withdraw consent where processing is based on consent.

To exercise your rights, contact us at: steven@ignitingexcellence.education

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

11. International Data Transfers

If we use online platforms or hosting providers outside the UK (for example, cloud storage or analytics tools), we ensure that appropriate safeguards are in place to protect your data, such as the use of standard contractual clauses approved by the UK or EU.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website, with the updated effective date clearly shown.

Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Igniting Excellence
Email: steven@ignitingexcellence.education
Website: https://ignitingexcellence.education